Terms of Service

Last updated: June 9, 2026

These Terms of Service (“Terms”) are a binding agreement between you and Filerra, Inc. (“Filerra,” “we,” “us”). They govern your access to and use of our websites, applications, and business-filing and compliance services (together, the “Services”). By creating an account or using the Services, you agree to these Terms.

1. The Services

Filerra prepares and submits business formation and compliance documents — such as articles of organization, EIN applications, and annual reports — to the relevant government agencies based on the information you provide. You are responsible for the accuracy of that information. We act as your agent in submitting filings; we do not select legal structures for you or render an opinion on what is best for your situation.

2. Eligibility & your account

You must be at least 18 years old and able to form a binding contract. You agree to provide accurate, current, and complete information, to keep it updated, and to keep your login credentials secure. You are responsible for all activity under your account.

3. Fees & state charges

Our service fees are shown before you purchase. Separately, government agencies charge their own filing fees (the “state fee”), which we pass through to you at cost. State fees are set by the agencies and are non-refundable once a filing is submitted. Subscription plans (such as Compliance) renew automatically until cancelled; you can cancel anytime and your plan remains active through the end of the paid period.

4. Refunds

If we have not yet submitted your filing to the state, you may request a refund of Filerra’s service fee. Once a filing has been submitted, government and third-party fees cannot be refunded. We may, at our discretion, refund our portion of a fee where we made an error.

5. Your responsibilities

• Provide truthful, lawful information and use the Services only for lawful purposes.
• Review every document we prepare before it is filed.
• Maintain your own copies of important records.
• Meet obligations that fall outside the Services you purchased (for example, licenses, permits, or taxes).

6. Registered agent service

Where you purchase registered-agent service, you appoint Filerra (or our designated partner) to receive service of process and official mail on your behalf in the applicable state. We will forward such items to you promptly using the contact details on file. Keeping those details current is your responsibility.

7. Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, Filerra disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that filings will be approved, as approval rests with the government agency, nor that the Services will be uninterrupted or error-free.

8. Limitation of liability

To the fullest extent permitted by law, Filerra and its officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim relating to the Services is limited to the amount of Filerra service fees you paid us in the twelve months before the claim arose.

9. Indemnification

You agree to indemnify and hold Filerra harmless from claims, losses, and expenses (including reasonable legal fees) arising out of your use of the Services, your content, or your violation of these Terms or applicable law.

10. Changes & termination

We may modify the Services or these Terms from time to time. If we make material changes, we will provide notice (for example, by email or in-app). Continued use after changes take effect means you accept them. You may stop using the Services at any time; we may suspend or terminate access for violations of these Terms.

11. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Delaware, unless applicable law requires otherwise.

12. Contact

Questions about these Terms? Email legal@filerra.com.